Skip to Content

Category Archives: Email

All White for Winter?

snowMAIN_1788610b

We know the weather predictions are always a tad dramatic with phrases such as ‘Arctic Freeze’ and ‘El Nino’ but it is worth paying attention to the fact that your business could suffer because of the winter. At present weather predictions for this winter are suggesting the El Nino (named Modiki) weather Phenomenon and reportedly maybe the strongest since 1950. In this year heavy snowfall brought chaos to much of the country with temperatures in some areas being as low as -22C with around 50cm of snowfall, certainly worse than the ‘big freeze’ which we remember in 2009/10.

The ‘El Nino’ happens when ocean temperatures in the eastern Pacific, near South America, rise due to a change in the normal wind direction, creating knock-on effects across the globe due to the amount of heat released into the atmosphere. The polar jet stream tends to move further south, and brings wetter weather across the Atlantic, which causes heavy rainfall in warmer months (we have certainly had this), but can bring snow in the winter.

So is your business ready in case we do have a bad winter? Typically in the UK a bad winter means the public transport system grinds to a halt or at best is a very poor service. The reason for this, apart from the weather affecting equipment and roads, is due to Staff not being able to get into work and so we get into a vicious cycle!

If your staff cannot get into work whether it be due to public transport or the highways what contingencies do you have in place to allow your business to continue? Should it just be for a single day most businesses will be fine, albeit probably lose some revenue, however if the weather spell lasts a week or more then it could be much more serious.

Points to consider:

  • Remote access – Do you provide remote access whether it be via Remote desktop, Citrix, Outlook web access. Is this setup for all staff? Are they aware of the details? Do you have enough licences? Does your internet connection give sufficient bandwidth for inbound connections?
  • Telephony – do staff have desk phones at home? Can staff access the telephone system through soft phones (PC or smartphone apps). Can diverts be put on remotely?
  • Backup – if using onsite backups who will change the tapes/disks? How will the data get offsite for safe storage?
  • Meetings – do you have video conference services available to take meetings internally and externally given that travel is limited?
  • Communication – are staff aware of the business continuity plan? How they will access systems? How will staff communicate?
  • Suppliers – depending on your business your supplier’s business continuity plans maybe extremely important if you cannot receive deliveries of vital goods and services – they should be asked the question.

 

Whilst we have seen predictions previously for heatwaves, bad winters and even the end of the world eventually predictions do happen so it’s always best to be prepared. Please get in touch should you be interested in any advice on the above (excluding weather forecasts).

0 Continue Reading →

SPAM – what is it?

spam

Whilst we would rather have this as a fritter (us northerners) how did this term ever get into email? SPAM in terms of meat stands for Specially Processed American Meat but in email terminology it simply means ‘unsolicited email’

Spam as an email term does not actually stand for anything but was just a name that started and continued purely by chance. This came about in 1994 as part of a lawsuit in the US. A company had advertised its product on the usenet newsgroups (one of the first mass forums) and were flooded with complaints. Complaints made due to the misuse of the then scarce internet resources. Disk space and bandwidth was massively consumed by this single action, given the storage costs and modem dial up solutions back then you can imagine the issues. After this the name Spam simply caught on and is still with us today.

It is currently estimated that 70% of all emails sent are actually Spam and of this figure 90% can be attributed to a core of 200 Spam outfits.

Spam unfortunately is an overwhelming fact of life. Filtering however is available relatively cheaply to keep 99.9% of it out of your inbox, please contact Cloud53 should you need advice.

0 Continue Reading →

Smartphones – is your data safe?

app-for-that-1024x989

Are you aware that a SINGLE data protection breach can result in a fine up to £500,000?

We’ve all heard the stories of laptops (even by Government people) being left on trains or being stolen that are not encrypted…. But of course these days all company laptops are fully encrypted…aren’t they?

One area often over looked are smartphones, which let’s face it we all use far more than laptops these days but, are they encrypted? I suspect not! The chances are all your company email is on your smartphone including contacts, attachments and other sensitive material. So why do we not place the same caution on the smartphone as we do the laptop?

Whilst you cannot necessarily encrypt all smartphones you can follow some easy steps to ensure that the data contained on it is safe.

Typically companies have 2 sets of smartphones, those provided by the company and so known about but also more worryingly those smartphones owned by staff who like to have the company email on their smartphone, these are the ones to be most concerned about!

Do you restrict staff who can access email on their smartphones? Do you have a company policy to cover this? If you answer ‘no’ to either of these questions then please give it some thought.

With mobile device management in place you can force all phones accessing company email to be protected by a 6, 8 or 10 digit password. In addition should the device be lost or stolen then a simple ‘phone call to Cloud53 can ensure that your smartphone is wiped clean of all data so whilst you may have lost the ‘phone, your data remains safe.
To find out more about this service please contact Cloud53.

0 Continue Reading →